Privacy Policy
This Privacy Policy explains how Stonefield Cottages (“Stonefield”, “we”, “us”, or “our”) collects, uses, and protects your information when you interact with our website, communicate with us, or stay with us at the property.
Information We Collect
We may collect the following types of information when you contact us or make a booking:
- Name and contact details (phone number, email address)
- Booking details such as dates, number of guests, and preferences
- Communication history with us (for example, via WhatsApp or email)
- Basic technical information such as your IP address and browser type, used only for basic analytics and security purposes
How We Use Your Information
We use your information only to:
- Respond to your enquiries and booking requests
- Confirm, manage, and personalise your stay at Stonefield
- Share important information related to your visit
- Improve our services and guest experience
Data Sharing & Security
We do not sell your personal information. Your details may be shared only with:
- Our internal team for managing stays, housekeeping, and hospitality services
- Service providers strictly where needed (for example, messaging or booking tools) who are required to protect your data
We take reasonable technical and organisational measures to protect your information. However, no online system can be guaranteed to be 100% secure.
Your Choices
You can reach out to us at any time to:
- Update or correct your contact details
- Ask what information we hold about you
- Request that we delete your information, where feasible
Contact Us
For any questions about this Privacy Policy or how we handle your data, please contact the Stonefield team using the same WhatsApp or contact details shared on our website.